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Philea Resort & Spa Malacca, Malacca

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From113US$ /night
Check-in
31Mar2025Select date
Check-out
01Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca, Malaysia

Philea Resort & Spa in Ayer Keroh, Melaka, is Malaysia’s largest log resort, offering a unique blend of rustic charm and modern luxury. The resort is situated amidst lush greenery, creating a serene environment for guests. It features elegantly designed accommodations made from fine-quality pine logs and railway sleepers. With state-of-the-art amenities and proximity to nature, this 5-star resort is ideal for both leisure and business travelers.

Location

The resort is conveniently located just a minute from the Ayer Keroh interchange on the North South Highway, making it accessible for travelers. It is approximately 90 minutes from Kuala Lumpur International Airport and 20 minutes from the UNESCO World Heritage City of Melaka. Surrounded by attractions such as nature parks and cultural sites, it offers easy access to local experiences.

Rooms

Philea Resort & Spa comprises 201 elegantly appointed rooms and suites, all tastefully furnished with exquisite amenities. The accommodations are designed for comfort, featuring standing showers, bathtubs, and private balconies that overlook tranquil natural scenery. Signature suites provide spacious built-up areas, making them perfect for a relaxing retreat. Families can enjoy villa options with multiple ensuite bedrooms and cozy living spaces.

Eat & Drink

The resort's dining venues include the premier Cravo Cravo restaurant, serving a delightful range of Continental and Asian cuisine in a luxurious atmosphere. Guests can unwind at the Chill Out Bar, which offers a selection of cocktails and beverages, or enjoy casual meals surrounded by greenery at the Forest Café. Daily breakfast features a variety of ala-carte and themed dishes to start the day.

Leisure & Business

Philea Resort & Spa offers extensive leisure amenities, including a state-of-the-art gym, sauna, and wellness therapies like hot stone therapy. For business travelers, it provides modern meeting facilities set against pristine landscapes, perfect for seminars and training events. The idyllic surroundings promise a tranquil environment for both relaxation and productivity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Villa
Max:
4 persons
107 m² 
Bed options:
1 King Size Bed
Bathtub
Air conditioning
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Three-Bedroom Villa
Max:
6 persons
142 m² 
Bed options:
1 King Size Bed
Bathtub
Air conditioning
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Villa
Max:
2 persons
57 m² 
Bed options:
1 Double bed
Bathtub
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Malacca 7.5 mi
Airports
Batu Berendam (MKZ) 6.7 mi
Kuala Lumpur International (KUL) 70.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Room service
  • Car rental
  • Laundry
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Children's menu
  • Children's pool
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Garden area

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca, Malaysia
Map view
Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca, Malaysia
Nearby
Zoo
Melaka Butterfly and Reptile Sanctuary
500 ft

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Surrounded by nature
Cozy rooms
Poor service
Limited dining options
5.8/10
Guest rating
Rooms
6.3
Location
6.8
Service
6.0
Dining
5.0
Guest reviews
5.8/10
based on 21 reviews
7.3
7.3/10 based on 480 reviews
Larry
United States of America, June  2024
6.6/10

My stay at the hotel was a good experience overall. The rooms were a bit dim, and the odor was noticeable due to a lack of airing. On the bright side, the hotel could accommodate up to 3 people in a room, although accessing the room after a child accidentally locks the door could be problematic. The service was friendly and welcoming, but there were some minor issues with cleanliness. The location, while peaceful and family-friendly, was a bit far from the city center. The dining options were decent but could use some improvement. The facilities were satisfactory, but not exceptional.

Rooms
7.0
The rooms had a slight odor and seemed a bit dim, even during the day.
Service
7.0
The staff was friendly and greeted me warmly, but there were minor cleanliness issues.
Location
6.0
The hotel's location was quiet and family-friendly but a bit out of the way from the city center.
Dining
6.0
The dining experience was average, with room for improvement in the variety of options.
Facilities
7.0
The facilities were decent but not outstanding.
Ben
United Kingdom, May  2024
6.6/10

The hotel felt like a cozy cottage, though a bit dusty at first, the room looked more spacious than in the photos, which was a pleasant surprise. The service was lacking a bit of attentiveness and flexibility, but the location was serene and beautiful, feeling like a rainforest retreat. The dining experience was disappointing with limited options, but the facilities were decent overall.

Rooms
7.0
The room, though initially dusty, turned out to be surprisingly spacious and cozy.
Service
6.0
Some staff members appeared rigid, but overall service was satisfactory.
Location
8.0
The location was serene and beautiful, giving a rainforest-like feel, though a bit far from amenities.
Dining
5.0
The dining experience was disappointing with limited options available.
Facilities
7.0
The facilities were adequate, though not exceptional.
Lauren
United States of America, April  2024
5.0/10

I had a mixed experience at this hotel. The rooms had a strong wood smell in the afternoon, and there were ants in my bed. The bathroom was disappointing too, with a clogged basin and a bathtub I couldn't use. However, the location was convenient, just after the Malacca Toll, even though it was a bit far from the town. The service was nice but lacked attention to guests' needs and was not very welcoming.

Rooms
5.0
The rooms had a strong wood smell and some ant issues.
Service
5.0
The service was nice but not very attentive to guests' needs.
Location
6.0
The location was convenient, just after the Malacca Toll, but a bit far from the town.
Dining
5.0
The dining experience was subpar compared to other hotels, with limited choices for breakfast.
Facilities
5.0
The hotel facilities were disappointing.
William
United States of America, April  2024
6.6/10

My stay at the hotel had its ups and downs. The rooms weren't the cleanest when I arrived, but the staff made up for it with their friendliness. The location was peaceful but a bit far from town, and the dining experience was a mix of buffet and limited options. However, the facilities were satisfactory overall.

Rooms
6.0
When I first entered the room, it seemed like it hadn't been cleaned properly, but eventually, it got tidied up. The housekeeping staff could've paid more attention before my arrival.
Service
8.0
The staff, especially the foreign employees, were friendly and helpful throughout my stay.
Location
7.0
The hotel's setting made me feel like I was surrounded by a serene rainforest. However, it was quite a drive from town, around 30 minutes away from the hustle and bustle.
Dining
5.0
The dining experience was a bit of a letdown. Although there was a mix of buffet and voucher-based a la carte options, the choices were limited and not as diverse as I would have liked.
Facilities
7.0
The facilities met the basic requirements but didn't stand out compared to other similar hotels. Some improvements could enhance the overall guest experience.
Doug
United States of America, March  2024
5.0/10

I had a mixed experience at this hotel. While the rooms were cozy and decently priced, they could have been cleaner. The service was lacking in friendliness and attentiveness, with delays in requests. The location, though surrounded by beautiful nature, was far from the city center. The dining options were limited and not up to par for a 5-star resort.

Rooms
6.0
The room I stayed in wasn't very clean and had two single beds. Despite this, it felt cozy.
Service
5.0
The service was not as welcoming or friendly as I expected, with delays in fulfilling simple requests like table cleaning.
Location
5.0
The hotel is nestled amidst beautiful waterfalls, fish ponds, and greenery, but it's quite far from the city center and lacks value for a relaxing stay.
Dining
5.0
The dining experience didn't live up to the standards I would expect from a 5-star resort, with limited beverage and food choices.
Facilities
5.0
The facilities were lacking, especially in the children's playroom with limited toy options, and waiting for services like buggy rides was inconvenient.
Surrounded by nature
Poor service
Robert
United Kingdom, March  2024
7.2/10

The hotel is located in a quiet place, slightly out of the city, offering a great escape surrounded by nature. The rooms are not soundproof, which can be a downside, but I didn't experience any disturbances from other guests during my stay. The staff, including the friendly foreigner team members, are very helpful, although there was a small mix-up with my room reservation. The proximity to the toll gate makes it easy to find but also means it's a bit far from the town, around a 30-minute drive. The dining options were decent with good in-room choices, though the breakfast spread was a bit lacking. The facilities are well-guarded, and the gym and sauna are maintained well.

Rooms
7.0
I could talk in the room without any disturbances or complaints from guards; however, the soundproofing could be improved. The room itself was comfortable.
Service
8.0
The staff, including the foreign team members, were very friendly and helpful, but there was a mix-up with my room reservation.
Location
7.0
The hotel is nicely situated in a forest sanctuary, offering a peaceful retreat surrounded by greenery and nature. However, it's a bit far from the city, about a 30-minute drive.
Dining
6.0
The dining options were decent with good in-room choices, but the breakfast spread could have been improved.
Facilities
8.0
The facilities, including the gym and sauna, were well-guarded and maintained during my stay.
Quiet Location
Soundproofing
Catherine
United States of America, February  2024
6.2/10

My stay at the hotel was a mixed experience. The rooms were very clean and comfortable, perfect for those who enjoy nature views, but some top floor rooms had a wrong wood flooring design and a lot of cobwebs. The service could use improvement as the staff seemed unfriendly, not accommodating, and sometimes rude. The location was convenient being near lots of attractions in Ayer Keroh but a bit far from the town, requiring a 30+ minute drive. The dining experience left much to be desired, lacking variety and being quite expensive. However, the hotel is very near to nature and offers a unique stay in the 4 units-in-1 house type of rooms.

Rooms
8.0
The rooms were very clean and comfortable, suitable for those who like nature views.
Service
5.0
The service needs improvement, as the staff were not very accommodating and sometimes rude.
Location
7.0
The location is convenient being near lots of attractions in Ayer Keroh but a bit far from the town, requiring a 30+ minute drive.
Dining
5.0
The dining experience was very disappointing and expensive, lacking variety.
Facilities
7.0
The facilities were satisfactory but could use some upgrades.
Andy
United Kingdom, January  2024
5.2/10

The hotel is conveniently located right after the toll to Melaka Ayer Keroh, allowing easy access and avoiding heavy traffic to town. The forest environment adds to the peaceful atmosphere. However, despite being a 5-star resort, there are limited facilities available, especially for children.

Rooms
6.0
The room was not well-lit, making it difficult to see clearly even at night. It was also dusty, which affected the overall cleanliness.
Service
5.0
The service was subpar with issues like not addressing smoking problems, ignoring requests, and hanging up calls. There were clear signs of incompetence.
Location
7.0
The location was convenient for easy access and to avoid heavy traffic. However, the lack of on-site facilities for a 5-star resort was disappointing.
Dining
5.0
The dining experience was not impressive, with limited and overpriced options. The quality did not match the expected standard for a higher-rated establishment.
Facilities
5.0
The hotel lacked various facilities one would expect from a 5-star resort. The absence of amenities in the children's playroom was particularly noticeable.
David
United States of America, December  2023
6.0/10

The hotel offers unique and comfortable rooms with a nature view but may lack proper cleanliness. The service staff work hard to meet customer satisfaction but need improvement in customer service. The location is convenient and near attractions but has some facilities under maintenance. The dining options are limited and need variety, especially for vegetarians.

Rooms
7.0
The rooms were comfortable and suitable for those who enjoy nature views.
Service
5.0
The service staff make efforts to meet customer satisfaction but lack sincerity in welcoming guests.
Location
8.0
The location is convenient and near many attractions in Ayer Keroh, but some facilities are under maintenance.
Dining
5.0
The dining options are limited and need more variety, especially for vegetarian guests.
Facilities
6.0
Some facilities are under maintenance, affecting the overall experience.
Kevin
United Kingdom, December  2023
5.6/10

The hotel is conveniently situated near Air Keruh, with friendly and helpful staff. However, the cleanliness of the rooms is questionable, and the noise from ongoing works can be bothersome. Using a buggy is necessary for access, and the room cleaning seems hasty.

Rooms
5.0
The room nearby noisy works was a drawback, and the cleanliness fell short with a dusty smell. The need for a buggy can be inconvenient.
Service
6.0
The staff were friendly and helpful, but the handling of air conditioning issues left much to be desired, affecting sleep quality.
Location
7.0
The location is easy to find but a bit far from amenities, requiring a drive; although close to popular spots, darkness at the entrance can be off-putting.
Dining
5.0
The dining experience had limited options for breakfast, leading to disappointment, with some offerings not meeting expectations.
Facilities
6.0
Facilities may need improvement to enhance the overall guest experience.
friendly staff
noisy works
John
United States of America, December  2023
6.4/10

My stay at the hotel was a mixed experience. The rooms were clean and inviting, but service had its ups and downs. The location offered a great escape but had some drawbacks. Dining was not up to standard, and facilities were lacking in some aspects.

Rooms
8.0
I stayed in the upper floor room which was ready for an early check-in and found it clean and inviting.
Service
6.0
The service had its moments of rudeness, especially from the front line staff. However, room service and other amenities were satisfactory.
Location
7.0
The location of the hotel was a good escape from the city, offering a quiet place. However, it was a bit far from town and had some issues with insects.
Dining
5.0
The dining experience was inconsistent, with limited choices and some issues with service.
Facilities
6.0
The facilities were average, with some room for improvement.
Brian
United States of America, September  2023
6.2/10

I had a mixed experience at this hotel. The rooms were nice, especially the shower, but unfortunately, they were not properly cleaned, and the location next to noisy construction works was a downside. The hotel staff was friendly and helpful, but the issue with the air conditioning in my room made for an uncomfortable night. The location was easy to find but a bit isolated from nearby amenities. The dining options were limited, and the buffet situation felt like a bit of a letdown.

Rooms
7.0
The shower in the room was really nice for a relaxing bath, but cleanliness needed improvement.
Service
6.0
The staff was friendly and tried their best to assist, but the air conditioning issue impacted my stay negatively.
Location
6.0
The hotel was easy to find at the entrance of Ayer Keroh, but it was a bit far from convenient facilities.
Dining
5.0
The dining options felt limited, and the buffet setup was disappointing.
Facilities
7.0
Walter
United Kingdom, August  2023
5.8/10

The hotel is a great escape, slightly out of the city, in a quiet place, with friendly and helpful staff. The rooms need improvement as they were not prepared, and there were ongoing repairs. Brighter lighting at the front desk would enhance the welcoming ambiance.

Rooms
5.0
The rooms were not adequately prepared, and there were ongoing repairs affecting the air conditioning.
Service
8.0
The staff was friendly and kind, making the stay pleasant.
Location
7.0
The location is a great escape, slightly out of the city, in a quiet place.
Dining
5.0
The dining experience was terrible and did not match the standard of a 5-star hotel.
Facilities
6.0
The resort's facilities are unique with a nature concept but may require additional upkeep.
Quiet location
Poor dining
Alan
United Kingdom, August  2023
5.6/10

The resort offers a peaceful retreat close to nature, but some service issues can impact the overall experience. Rooms are spacious but need better maintenance. The location is ideal for exploring nearby attractions, though slightly distant from the town center. Dining options could be more varied, especially for vegetarians.

Rooms
5.0
The rooms, particularly on lower floors with King size beds, need better cleanliness as they are full of dust, but the buggy service around the resort is convenient.
Service
5.0
The service needs improvement, especially in addressing air conditioning issues promptly. Staff responsiveness can vary, affecting guests' comfort levels.
Location
8.0
The location offers a private and natural setting, perfect for relaxation. It is also near various attractions and shops in Ayer Keroh, but it may require a 30+ minute drive to the town center.
Dining
5.0
The dining experience, while providing some buffet options, lacks variety and may not meet expectations. Vegetarian choices are limited, impacting overall satisfaction.
Facilities
6.0
The resort facilities are decent, but there is room for improvement in offering a wider range of services and amenities to enhance the guest experience.
Matthew
United States of America, August  2023
6.2/10

The hotel offers spacious rooms that are great for families but could use better lighting. The cleanliness was good overall, but the lingering smell was off-putting. The service was excellent, although there were some hiccups with client requests. The location is near nature, but housekeeping needs improvement. The dining experience was subpar due to limited choices and cleanliness issues. The facilities are decent, but there is room for enhancement in various areas.

Rooms
7.0
The rooms were spacious and suitable for my family, but the lack of proper lighting was a downside. The cleanliness was acceptable, but it felt like the bed sheets hadn't been changed in a while.
Service
8.0
The service provided was excellent, and the staff shared helpful information about the resort. However, there were challenges with accommodating client requests.
Location
6.0
The location near a nature environment is pleasant, but the distance from Malacca city may not be ideal for those seeking relaxation.
Dining
5.0
The dining experience was disappointing with limited choices and cleanliness concerns. It was not up to par with other comparable 4-star hotels in the area.
Facilities
6.0
The facilities were satisfactory, offering basic amenities without any standout features.
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Rooms and Guests2 Guests, 1 Room